Privacy policy

Information we collect

We collect the information you submit through this website: your name, email address, phone number, business details and the content of your message or application. We also collect basic technical information such as your browser type and pages visited.

How we use it

• To respond to enquiries, sample requests and wholesale applications.
• To send launch and product updates if you joined our list.
• To operate, secure and improve this website.

Marketing email

If you join our list you can unsubscribe at any time using the link in our emails or by contacting us. We do not sell your personal information.

Service providers

We use third-party providers for website hosting, database storage, email delivery and payment processing. These providers process data on our behalf and only as needed to provide their service.

Payments

Card details are handled by our payment processor. Ready Coal LLC does not store raw payment card data.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. Contact us through the contact form and we will respond.

Children

This website and our products are intended for adults only. We do not knowingly collect information from minors.

Changes

We may update this policy. The current version always appears on this page. Contact details for privacy requests are published on our contact page.